Frequently Asked Questions

Check-in is from 2:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out can often be arranged — please call ahead to discuss availability.

Yes, we provide free onsite parking for all guests. There is also space for trailers, minibuses, and work vehicles — just let us know in advance.

Yes, all guests enjoy complimentary free Wi-Fi throughout the property.

We can accommodate pets in our pet friendly rooms. There is a $30 one off payment for 1 pet and if you have 2 or more pets it is a $50 one off payment.

Yes. We offer corporate-friendly features such as invoice-ready billing, early or late check-in/out by arrangement, and peaceful rooms ideal for working or resting between appointments.

Absolutely! We welcome group bookings for events, weddings, work crews, or tours. Please contact our team directly to discuss group rates, room configurations, and any special requirements.

Yes, we're located in the heart of Wangaratta, within walking distance to shops, cafés, restaurants, and the Ovens River. It’s also a great base to explore King Valley, Milawa, and the Victorian Alps.

All our rooms feature microwaves, bar fridges, toasters and tea/coffee-making facilities, cutleries, crockeries, etc . Some rooms also include kitchenettes. Let us know your preferences when booking.

Our cancellation policy depends on your booking type. Flexible rates usually allow for free cancellation up to 48 hours before arrival. Check your confirmation or contact us for details.

Yes, we have a ground-floor accessible room with wider doorways, handrails, and step-free access. Please call ahead to ensure we can allocate the most suitable room for your needs.

Yes. We’ve taken steps to reduce our environmental impact by introducing energy-efficient lighting, water-saving fixtures, and recycling programs. We are always looking for ways to improve our sustainability.