Q 1: What time is check-in and check-out?
A: Check-in is from 2:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out can often be arranged — please call ahead to discuss availability.
Q 2: Is parking available on site?
A: Yes, we provide free onsite parking for all guests. There is also space for trailers, minibuses, and work vehicles — just let us know in advance.
Q 3: Do you offer free Wi-Fi?
A: Yes, all guests enjoy complimentary free Wi-Fi throughout the property.
Q 4: Are pets allowed?
A: We can accommodate pets in our pet friendly rooms. There is a $30 one off payment for 1 pet and if you have 2 or more pets it is a $50 one off payment.
Q 5: Do you cater to corporate or business travellers?
A: Yes. We offer corporate-friendly features such as invoice-ready billing, early or late check-in/out by arrangement, and peaceful rooms ideal for working or resting between appointments.
Q 6: Can I make a group booking?
A: Absolutely! We welcome group bookings for events, weddings, work crews, or tours. Please contact our team directly to discuss group rates, room configurations, and any special requirements.
Q 7: Is the motel centrally located?
A: Yes, we're located in the heart of Wangaratta, within walking distance to shops, cafés, restaurants, and the Ovens River. It’s also a great base to explore King Valley, Milawa, and the Victorian Alps.
Q 8: Do the rooms include kitchen facilities?
A: All our rooms feature microwaves, bar fridges, toasters and tea/coffee-making facilities, cutleries, crockeries, etc . Some rooms also include kitchenettes. Let us know your preferences when booking.
Q 9: What is your cancellation policy?
A: Our cancellation policy depends on your booking type. Flexible rates usually allow for free cancellation up to 48 hours before arrival. Check your confirmation or contact us for details.
Q 10: Do you have accessible rooms for guests with disabilities?
A: Yes, we have a ground-floor accessible room with wider doorways, handrails, and step-free access. Please call ahead to ensure we can allocate the most suitable room for your needs.
Q 11: Is the motel environmentally conscious?
A: Yes. We’ve taken steps to reduce our environmental impact by introducing energy-efficient lighting, water-saving fixtures, and recycling programs. We are always looking for ways to improve our sustainability.
Free WiFi
Free Parking
Room Service
Family Rooms
Bar
Outdoor Swimming Pool